Privacy Policy / Privacy Notice

1. Purpose of this Notice

At Pulsona Technologies Pvt. Ltd., we take your privacy seriously. This Privacy Notice explains how we collect, use, and protect your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

2. What Personal Data We Collect and Why

• Contact & Inquiry Data: When you fill out our contact forms, we collect your Name and Email to respond to your specific inquiry.
• Technical Data: If you consent, we collect IP addresses and browser information via analytics cookies to improve website performance.

3. Legal Basis and Consent

We process your personal data based on your clear affirmative consent. Marketing consent is always optional and completely separate from service-related consent.

4. Sharing of Data

We do not sell your personal data. We may share data with trusted service providers (like secure email and hosting services) strictly under confidentiality agreements to provide our services.

5. Cookies and Tracking

Analytics and marketing cookies are strictly optional. They will not be loaded unless you explicitly opt-in via our cookie preference center. You can manage your preferences at any time.

6. Data Retention

We retain your contact data only for as long as necessary to fulfill your inquiry or as required by law. Backend consent logs are retained for a maximum of 1 year.

7. Children's Privacy

We do not knowingly collect personal data from children under 18 or use it for targeted advertising or behavioural profiling. If you are under 18, please do not submit any personal information.

8. Your Rights (Data Principal Rights)

Under the DPDP Act, you have the right to:

• Access your personal data.
• Request correction or updates to your data.
• Request deletion of your data.
• Withdraw your consent (this is as easy as giving consent, and can be done via our Data Rights page).
• Grievance redressal.

9. Contact & Grievance Officer

If you have any questions or wish to exercise your rights, please visit our Data Rights & Grievance page, or contact our Grievance Officer:

Grievance Officer / Data Protection Contact: +91 88225 91115
Email: pulsonatechnologiessupport@gmail.com